SHIPPING POLICY

Where do we deliver to?

 

We deliver Island wide throughout Singapore.  Unfortunately we do not currently ship to other countries.  We are working on this so please stay tuned.  Please do contact us if there is something you would absolutely love and cannot wait for - hello@naturalspot.sg

Delivery times

We are very grateful for your order and excited for it to get to you.  After you receive your order confirmation email we aim to deliver all orders within 2-3 working days, unless we tell you otherwise.  We are working on this, so it may be possible to deliver your order earlier, but we don’t guarantee to do so.  You will receive another notification when your order has been shipped.

 

Shipping rates
 

Shipping charges for your order will be calculated and displayed at checkout.  

  • Orders with a total value of SGD 150 or above: we would love for you to enjoy free shipping.

  • For orders with a total value below SGD 150: a flat shipping rate of SGD 3.99 will apply.

How to check the status of your order

When your order has shipped, you will receive an email notification from us which will include a tracking number you can use to check its status. Please allow 24 hours for the tracking information to become available. 

If you haven’t received your order within 3 days of receiving your shipping confirmation email, please contact us at hello@naturalspot.sg with your name and order number, and we will look into it for you.